Privacy Policy | Manx Autoglazing

Last updated: 27 April 2026

1. Introduction

Manx Autoglazing ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. This policy complies with applicable Isle of Man data protection legislation.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address
Vehicle Information: Vehicle registration, make, model, and details of service required
Payment Information: Billing details and payment card information (processed securely through third-party payment processors)
Insurance Information: Insurance provider details and policy information when applicable
Communication Records: Records of correspondence, quotes, and service history

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our autoglass services
To process quotes and bookings
To communicate with you about appointments and services
To process payments and manage billing
To handle insurance claims on your behalf
To maintain service records and warranty information
To improve our services and customer experience
To comply with legal obligations

4. Legal Basis for Processing

We process your personal information based on:

Contract Performance: To fulfill our service obligations to you
Legitimate Interests: To operate and improve our business
Legal Compliance: To meet regulatory and legal requirements
Consent: Where you have given explicit permission for specific uses

5. Information Sharing

We may share your information with:

Insurance Companies: When processing claims on your behalf
Payment Processors: To process payments securely
Service Providers: Third parties who assist in our business operations
Legal Authorities: When required by law or to protect our rights

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records and warranty information are typically retained for the duration of the warranty period plus any applicable statutory limitation periods.

8. Your Rights

Under Isle of Man data protection law, you have the following rights:

Right to Access: Request copies of your personal information
Right to Rectification: Request correction of inaccurate information
Right to Erasure: Request deletion of your personal information
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to certain types of processing

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our website may use cookies to enhance user experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites (such as Facebook and Trustpilot). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: info@manxautoglazing.com
Phone: +44 7624 304585
Address: Unit 22, Isle of Man Business Park, The Cooil, Braddan, Isle of Man